Office Manager

Posted on 01/06/2023Hope Clinic of McKinney - McKinney, TX 75069

$35,000 per year Full Time

Company Description

Hope Clinic of McKinney is a faith-based, non-profit, primary health care clinic providing free services to those in Collin County with no insurance and limited financial resources.   

Our paid staff sets the tone for our mission and vision — to share the love of Christ as we provide our Collin County neighbors with increased access to compassionate health care. We believe that every person who walks through our doors has innate value because they were created in the image of God. We love our patients because Christ loved them first.  We know that together we can accomplish more than we can alone. We are relational, not transactional, for that is where true community development begins.

Our ideal candidate for any paid staff role at Hope Clinic is one that agrees with, identifies with, and has a passion for the vision and mission statement of Hope Clinic, including our priority of being a Christ-focused ministry first, and a clinic second. 

If this describes you, we welcome and encourage you to apply today!  Simply email your resume with a cover letter to info@hopeclinicmckinney.org. 

 

Position Description

POSITION:   Office Manager

REPORTS TO:  Director of Patient Services

POSITION SUMMARY:  Serves as the first impression of Hope Clinic for our patients and visitors. Manages front office of Hope Clinic and provides administrative support to all clinic staff.

ESSENTIAL FUNCTIONS:

  1. Create a warm, comfortable setting in which the patient is welcomed and cared for while waiting to be seen by clinic staff.
  2. Check patients in and out of appointments and schedule patients for all medical and specialty appointments.
  3. Oversee annual re-enrollment of established patients and assist in new patient enrollment as needed.
  4. Answer incoming phone calls for new patient inquiries or existing patients requesting appointments. Ensure all calls or messages are routed to the appropriate staff member
  5. Answer and manage all incoming messages, both physically and electronically. Ensure all messages are routed to appropriate staff. 
  6. Oversee all appointment reminders. Ensure schedule reflects all updates and changes. 
  7. Oversee all incoming faxes and upload to patient charts or forward to appropriate party.
  8. Scan and upload patient documentation to patient chart as directed by Director of Patient Services or Nurse Manager.
  9. Light housekeeping.
  10. Submit to ED – Operations for office supply purchasing needs.
  11. Provide administrative support to other clinic staff.
  12. Other duties emanating from Director of Patient Services.

Requirements

QUALIFICATIONS:

  1. Fluency in Spanish and English required.
  2. Strong administrative and organizational skills.
  3. Demonstrates effective communication and interpersonal skills in person and over the phone.
  4. Computer proficiency as well as Office (Word, Excel), and willingness to learn AthenaHealth (electronic medical record).
  5. Knowledge of scanners, copiers, fax machines and basic office equipment.
  6. Understands how to ask for help when situations or problems present which are beyond their ability or knowledge.
  7. Exhibits a willingness to learn new skills.
  8. Ability to work well under pressure and handle difficult situations in a calm manner.
  9. Ability to align with our organizational values, including one that agrees with, identifies with, and has a passion for the vision and mission statement of Hope Clinic, including our priority of  being a Christ-focused ministry first, and a clinic second.
  10. Some Saturday and evening availability is required.

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